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Guildhall Tavern Restaurant, Poole, Dorset
Terms and Conditions


The customer agrees to submit to the exclusive jurisdiction of the courts of the United Kingdom to settle any disputes.


Your privacy is of the utmost importance to us. We will handle and process your data in full compliance with the laws of the United Kingdom.

We do not store credit card details nor do we share customer details with any 3rd parties apart from where necessary to process your payment (eg Banks)

In common with most websites, this Website makes use of Cookies. These shall only used for our own technical purposes. We will not pass details of your internet activity to third parties or use third party tracking cookies.


When you are required to enter personal data (Online shop and Reservations), your personal details will be sent securely using Secure Sockets Layer(SSL) encryption.

Your credit card details will be entered on a secured page and transmitted using SSL.

We are independently checked for security (PCI compliance).

We do not store your credit card details


We do not warrant that the Service will be uninterrupted or the Website error-free. There may be delays, omissions, and interruptions in the availability of the Service or the Website.


Your Email address will be kept secure by GuildhallTavern and not passed to any third party.

We will use your Email address for corresponence associated with an order or reservation

We may also send you occasional newsletters unless and until you have advised us that you do not wish us to do this


Copyright of the design and software of this website is owned by Becoms Limited.

Copyright of the content of the website (text, images etc) is owned by Guildhall Tavern Limited

Use of this website is on the condition you may not adapt, copy, reproduce, store, distribute, display, publish or create derivative works from any part of the Website.

Payments & Refund Policy

If you have any payment issue this should be addressed directly to the Company via the contact page.

If you cancel an order once it has been dispatched, no refund will be paid.

Restaurant Reservations

Whilst we will make our best endeavour to honour all reservations, no liability is accepted if we are unable to do so due to techical failure or any other reason.

You must notify us if you wish to cancel a reservation.

If you arrive more than 15 minutes late and have not called us we will cancel the reservation.

If you arrive more than 30 minutes late your reservation will be cancelled.

Online Shop (Boutique)

During the ordering process you will be informed about the supply options.

Please note that for some items (eg glassware) we do not deliver and the items must be collected directly from our restaurant in Poole.

Delivered items will normally be dispached by Royal Mail within 2 working days (Tuesday to Saturday).

Items for collection must be collected from the restaurant during normal opening hours (Tuesday to Saturday).


We reserve the right to amend these Terms and Conditions from time to time.

Any amendments will take effect as soon as they are published on the Website. No further notification will be given. The continued use of the Website following such publication will represent an agreement by you to be bound by these Terms and Conditions as amended.

Users are advised to check the website for the latest terms & conditions at regular intervals.


In these terms and conditions:

"Website" means the website hosted at the domain name

"Services" means all the facilities made available via the Website.

"Company", "We","" or "GuildhallTavern" means the company Guildhall Tavern Limited

Business Ownership

Guildhall Tavern is a trading name of Guildhall Tavern Limited a company registered in England & Wales


To contact Guildhall Tavern you may use the contact us page or call us on 01202 671717. Our address is 15 Market Street, Poole,Dorset, BH15 1NB

Guildhall Tavern Restaurant, 15 Market Street Poole, Dorset, BH15 1NB, United Kingdom. Telephone 01202 671717.